American Association for Physician Leadership

News Release

David Harrison

The Emotionally Intelligent Physician Leader: New Book Published by the American Association for Physician Leadership Details Skills Needed to Manage People and Relationships

December 13, 2022

WASHINGTON, DC - December 13, 2022 - "The Emotionally Intelligent Physician Leader," a new book published by the American Association for Physician Leadership and written by national expert Susan Fink Childs, FACMPE, provides a guide to mastering the emotional quotient necessary to be successful in today's healthcare environment.

The book is now available for purchase.

Among the key areas Childs details:

  • Physicians and managing up

  • The six primary emotions

  • Inter-departmental logistics

  • Delegation and practice efficiency

  • Basics of body language

  • When we have to say no to a patient

  • Patients making independent decisions

  • How to deal with difficult patients

  • Set the stage to establish boundaries

  • Shape patient satisfaction

  • Questions for peer discussions

  • The provider's role and relationships

  • Communicating effectively with staff

"Utilizing emotional intelligence also helps navigate relationships beyond the medical practice," Childs writes. "As a patient, the best support one could ask for is from the physician who partners with them in their healthcare decision-making. This relationship is what creates the bonding, trust, respect, and a familial culture that all humans seek."

"Emotional intelligence, as further delineated within the context of physician leadership in this book, essentially refers to an ability to identify and manage one's own emotions, as well as the emotions of others," writes Peter Angood, MD, FRCS(C), FACS, MCCM, FAAPL(Hon), president and CEO of AAPL in the book's forward. "Being cognizant of and demonstrating the practice of emotional intelligence will further consolidate the respect and reliance on physician leadership to create the needed and often required changes within our industry."

About the American Association for Physician Leadership®

The American Association for Physician Leadership (AAPL) is focused on the personal transformation of all physicians, and through them the organizations they serve. With the goal of improving patient outcomes, workforce wellness, and a refinement of all healthcare delivery, AAPL has remained the only association solely focused on providing professional development, leadership education, and management training exclusively for physicians. Since its founding in 1975, AAPL has educated 250,000+ physicians across 40 countries—including CEOs, chief medical officers, and physicians at all levels of healthcare.

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For over 45 years.

The American Association for Physician Leadership has helped physicians develop their leadership skills through education, career development, thought leadership and community building.

The American Association for Physician Leadership (AAPL) changed its name from the American College of Physician Executives (ACPE) in 2014. We may have changed our name, but we are the same organization that has been serving physician leaders since 1975.


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AAPL providers leadership development programs designed to retain valuable team members and improve patient outcomes.

American Association for Physician Leadership®

formerly known as the American College of Physician Executives (ACPE)