Dealing with the negative emotions of employees isn’t easy, but knowing what to do or say can make a huge difference to their well-being, the quality of your relationships with them, and team performance. The trouble is, many leaders fail to respond ...

This quality improvement project identified waste by auditing and updating surgical instrumentation preference cards (SIPCs) for the three most common procedures at a multi-center academic health system.

This article challenges the notion that conventional jobs are the most effective or beneficial approach to a career in medicine.

This article challenges the notion that conventional jobs are the most effective or beneficial approach to a career in medicine.

Patient-centered care is a common industry term that resonates deeply, yet truly successful implementation of it remains an enigma for most patient-care environments.

Providers being emotionally intelligent includes being respectful of each other’s schedules and how changes may affect their day. For example, one provider who decides they would like to leave early can shake up everyone else’s day.

While the dream of AI independently diagnosing and treating patients remains distant, a wealth of “operational AI” tools are ready to be harnessed today to streamline daily tasks like literature searches, meeting organization, and chronic disease man...

This list of 50 powerful coaching questions can help you learn what powerful questions sound and feel like. Identify those that you believe will be most useful with your employees.

Delayed and ineffective commercial integration can turn a good deal into a loser, because sales growth ultimately determines whether a merger achieves its value-creation goals. To create value, mergers need top-line gains: More sales to more customer...

Every other month, the HALM Journal will deliver indispensable and reliable results-oriented guidance for a healthcare industry moving toward inter-professional management and leadership that positively impacts patient care outcomes and population ...

This article highlights the legal risks and the due diligence necessary when considering how to manage the agency relationship between physicians and advanced practice providers.

APACHE, which risk-adjusts for acute physiology, age, and chronic health, is a widely used ICU benchmarking tool, and participating institutions identified rising and concerning standardized mortality rates in 2020. Following up on previously reporte...

This quality improvement project identified waste by auditing and updating surgical instrumentation preference cards (SIPCs) for the three most common procedures at a multi-center academic health system.

How much value are your customers getting from your products? Net Promoter Scores are one tool to answer that question but the authors offer another: Customer Surplus Value. The idea, drawn from economics, is to ask customers how much money they’d ne...

The essence of success in a medical practice is the human connection between the patient and the practice. That human-to-human relationship should be something the patient notices, remembers, and tells others about while describing the positive inter...

Learning how to delegate well is a skill every first-time manager needs to learn from the very start. Many people are promoted into management for doing their previous job well. But once you’re promoted into a leadership role, you must accept that yo...

Research suggests that the most effective leaders adapt their style to different circumstances — be it a change in setting, a shift in organizational dynamics, or a turn in the business cycle. But what if you feel like you’re not equipped to take on ...

Surfacing the undiscussables on your team may be uncomfortable, but it must be an ongoing campaign, or they will sneakily build up in the background and impact your employees’ morale. In this article, the author explains how to spot the classic signs...

In a recent study of European start-ups, one technique consistently boosted performance: the scientific method, a centuries-old discipline of formulating, testing, and tweaking hypotheses. Ventures employing it generated more revenues than those that...

This article explores the evolving role of Advanced Practice Providers (APPs) within hospital settings, emphasizing the challenges and opportunities faced by physician assistants, nurse practitioners, certified registered nurse anesthetists, and cert...

The authors examine the impact of various management practices on diverse representation in managerial roles and how often each management practice is utilized in organizations, shedding light on why organizations are not making greater progress towa...

Value-based care, a healthcare delivery model in which providers are paid based on patient health outcomes and the quality of services rendered, has the potential to reduce overall healthcare costs and transform the healthcare industry. Physician eng...

As contracts between health systems/hospitals and physician groups approach their renewal dates, negotiations for second-generation contracts must consider the lessons learned from previous contracts and the changes in the healthcare industry.

Twenty years ago, consultants at Bain & Company published a book that explored a dispiriting reality: Although companies spent billions of dollars a year pursuing deals, 70% of mergers and acquisitions wound up as failures. According to new research ...

Dealing with the negative emotions of employees isn’t easy, but knowing what to do or say can make a huge difference to their well-being, the quality of your relationships with them, and team performance. The trouble is, many leaders fail to respond ...

As recognized leaders, all physicians have a clear opportunity to further influence the quality of care for patients, as well as the education and development of others. However, the times require more adaptability when working with and/or leading in...

The transition from volume to value in healthcare has highlighted the importance of strong and genuine alliances between healthcare organizations and physicians. However, the absence of established guidelines for building such relationships has resul...

AAPL believes physician leaders who are pursuing leadership education and training — and the organizations that are supporting their effort — should be able to clearly see the value of their time, money, and effort.

When a CEO transition fails, it’s often because the incoming leader isn’t skilled at managing the power dynamics. They’re complex because the key players — the board, the outgoing CEO, and the new one — have different agendas. Designated successors n...

This article explores why so many Asian employees see their careers suddenly stagnate, and offers five actions organizations can take to help employees move past this roadblock. Further, the authors explain why increased investment in Asian employees...