Mobile Terms of Service
Terms of Phone Number and SMS Messaging upon Opt-in
Mobile Terms of Service Notice
The American Association for Physician Leadership (the Association) respects the privacy and communication preferences of its members and other visitors to its website. The Association strongly believes that if electronic commerce and online activities are to flourish, consumers must be assured that mobile communications are used responsibly and appropriately. At all times, however, the Association reserves the right to disclose information where required by law or to comply with valid legal process (such as a search warrant, subpoena, or court order), to protect the Association's rights or property, including without limitation in the event of a transfer of control of the Association or substantially all of its assets, or during emergencies when safety is at risk.
Mobile phone numbers the Association collects are used only to help us better serve our members through secure account verification and password reset services. It is our general policy to collect and store only mobile information that our members and visitors knowingly provide with explicit consent. If our mobile terms of service change, we will notify all users by a special announcement placed on the website. Since policy change notices last only for a limited time, however, you should check this mobile terms of service notice regularly to see if there have been any changes.
Mobile phone numbers the Association collects are used only to help us better serve our members through secure account verification and password reset services. It is our general policy to collect and store only mobile information that our members and visitors knowingly provide with explicit consent. If our mobile terms of service change, we will notify all users by a special announcement placed on the website. Since policy change notices last only for a limited time, however, you should check this mobile terms of service notice regularly to see if there have been any changes.
SMS Verification Service
By providing your mobile phone number and checking the consent box, you agree to receive text messages from the American Association of Physician Leadership for account verification and password reset purposes.
Consent and Opt-In
- Express ConsentYou expressly consent to receive SMS verification codes and password reset messages from us at the mobile number you provide
- Voluntary ServiceConsent is not required as a condition of membership or service usage
- Alternative MethodsEmail verification methods are available if you choose not to use SMS
- Withdrawal of ConsentYou may withdraw your consent at any time by texting STOP or contacting customer service
- International UsersIf you are located outside the United States, additional privacy rights may apply under your local laws, and international messaging rates may apply
Message Details
- PurposeSMS messages will contain one-time verification codes for account access and password reset requests
- FrequencyMessage frequency varies based on your login activity, password reset requests, and verification needs
- TimingMessages are sent only when you request verification during login, account access, or password reset
- ValidityVerification codes expire after 5 minutes for security purposes
- ContentMessages will not contain promotional, marketing, or other non-security content
Costs and Carrier Information
- Standard RatesMessage and data rates may apply according to your mobile carrier plan
- International UsersInternational messaging rates may apply for users outside the United States
- Carrier LiabilityCarriers are not liable for delayed or undelivered messages
- Network CoverageMessage delivery depends on your carrier's network coverage and international roaming agreements
Opt-Out Instructions
- Text STOPReply STOP to any verification message to opt out of future SMS communications
- Customer ServiceContact customerservice@physicianleaders.org or call 800-562-8088 to opt out or for assistance
- Immediate EffectOpt-out requests are processed immediately upon receipt
Help and Support
- Text HELPReply HELP to any verification message for assistance information
- Customer ServiceEmail customerservice@physicianleaders.org or call 800-562-8088 for SMS-related support
- Business HoursSupport is available during normal business hours
- Security:If you receive a message asking you to provide or confirm personal details or confidential information, DO NOT REPLY. We would request that you immediately report such message to AAPL by contacting customerservice@physicianleaders.org or calling AAPL Toll Free at 800-562-8088.
Privacy and Data Usage
- Limited UseYour mobile number is used solely for SMS verification and password reset purposes
- Legal BasisWe process your mobile number based on your explicit consent for verification services
- Privacy Policy IntegrationMobile numbers are collected and handled according to our Privacy Policy available at
- Member DirectoryMobile phone numbers will NOT be included in member directories or shared with other members
- Third Party SharingWe do not share mobile numbers with third parties for marketing purposes
- Service ProviderWe use Twilio as our SMS service provider, which processes mobile numbers solely to deliver verification and password reset codes
- International ProcessingFor international users, your mobile number may be processed across borders to deliver SMS messages
- RetentionPhone numbers are retained only as long as necessary for account verification and security purposes
- Your RightsYou may request access to, correction of, or deletion of your mobile number data by contacting customerservice@physicianleaders.org
Technical Requirements
- Compatible DevicesService works with most SMS-capable mobile devices
- Network DependencyMessage delivery depends on mobile network availability
- No GuaranteeWhile we strive for reliable delivery, we cannot guarantee message receipt
Terms and Modifications
- IntegrationThese Mobile Terms supplement and are incorporated into our main Terms of Service
- UpdatesWe may update these terms with advance notice posted on our website
- Effective ChangesContinued use of SMS verification after changes constitutes acceptance
Contact Information
American Association of Physician Leadership PO Box 96503, BMB 97493 Washington, DC 20090-6503
SMS Support: customerservice@physicianleaders.org
Legal Compliance
These terms comply with the Telephone Consumer Protection Act (TCPA), applicable state laws, mobile carrier requirements for SMS services, and applicable international privacy regulations including GDPR where applicable.
California Residents: Under the California Consumer Privacy Act (CCPA), you have additional rights regarding your personal information. For details, please refer to our Privacy Policy.
International Users: If you are subject to GDPR or other international privacy laws, you have additional rights including the right to data portability and the right to lodge a complaint with your local supervisory authority.
For questions about these Mobile Terms of Service, please contact our customer service team at customerservice@physicianleaders.org.