Hugo Huang discusses the challenges CEOs face when adopting generative AI, including unpredictable costs, infrastructure bottlenecks, workforce shifts, and ethical concerns. He emphasizes lifecycle planning, cost dashboards, and strategic implementat...

New research analyzing 280 million shifts across 20 retail chains shows that turnover depends on a mix of factors, including scheduling predictability, managerial flexibility, fairness, and local workforce conditions. By applying analytics to schedul...

The Primary Care Exception clinic allows resident-led care billed to Medicare without constant teaching physician presence, ensuring education, access, and compliance.

One of the promises of AI is that it can reduce workloads so employees can focus more on higher-value and more engaging tasks. But according to new research, AI tools don’t reduce work, they consistently intensify it.

Companies should apply a step-by-step portfolio management approach when it comes to AI. They should view the connected portfolio through a dual lens: first, as an advancement pipeline with clear gates through which projects must pass; and second, as...

Companies invest millions in employee training, yet the payoff often seems uncertain. A new study suggests the problem may be what organizations measure: most overlook the impact on managers.

This article helps healthcare leaders manage criticism by balancing expectations, offering 15 strategies to build resilience, and exploring why feedback feels personal.

An analysis of nearly one million workers across 1,500 firms in Singapore demonstrates that companies with aligned and complementary talent strategies achieve dramatically higher employee loyalty and earnings, while those relying on single, progressi...

Physician shortages, burnout, and responsibility overload demand solutions. This article suggests streamlining metrics, communication, and tasks to optimize their role.

Companies are pouring money into AI but failing to translate that investment into workforce capability, largely because traditional training methods don’t help employees retain or apply complex skills. Extended reality—virtual reality, augmented real...

AI in healthcare needs more than tech—addressing human factors, ethics, and organizational readiness is key for successful, empathetic, and resilient adoption.

Internal talent markets offer employees the opportunity to choose their next assignments, and companies often launch them to boost employee engagement and retention. However, balancing worker preferences with organizational productivity presents chal...