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Operations and Policy

May/June 2025

AI is revolutionizing healthcare by processing vast data quickly for better diagnostics, treatment, and personalized care. It enhances accessibility, cost-efficiency, mental health support, and predictive analytics, while challenges like fairness and...

May 19, 2025

While gen AI is already having a profound impact on marketing activities like customer service and content creation, it has the potential to be absolutely revolutionary in another area: market research.

May/June 2025

AI is transforming healthcare, and CMOs must focus on how it can enhance clinical practice, patient care, and efficiency while ensuring benefits for all stakeholders.

May 4, 2025

What would happen if CEOs began writing employee communications using gen AI? Would anyone notice? Probably not, according to a new study. But that doesn’t mean CEOs should use it to write everything. Here’s what they can do to effectively and transp...

May/June 2025

Leaders often overlook issues from distressed physicians. This article discusses recognizing problem behaviors, assessing the situation, and effectively intervening to motivate change.

April 23, 2025

Why did Moody’s—a legacy financial institution built on risk assessment—move aggressively to adopt generative AI, an unproven technology? Because leadership calculated that the risk of standing still outweighed the risk of moving fast.

AI is transforming healthcare but raises complex legal issues, including licensure, privacy, data security, regulation, and liability. FDA and FTC frameworks are evolving, yet fragmented.

April 11, 2025

Creating a custom assistant is simple and requires no coding or technical experience; it can help with tasks from writing to generating troubleshooting and how-to guides, creating custom productivity tools, and getting feedback and coaching.

March 23, 2025

CEOs are seldom dismissed when the company they lead underperforms, in part because they wield considerable power over the board. So how can boards more effectively enforce CEO accountability in the face of poor performance?

This article explores social loafing, its causes, environments prone to it, and its impact on team performance. It offers 12 prevention strategies and a 35-question survey.

March 11, 2025

To decide whether investing in an app can really make a difference for your employees, ask four key questions of your organization.

March 10, 2025

Rather than understanding DeepSeek’s R1 as a watershed moment, leaders should think of it as a signal of where the AI landscape is right now — and a harbinger of what’s to come.

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For over 45 years.

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The American Association for Physician Leadership (AAPL) changed its name from the American College of Physician Executives (ACPE) in 2014. We may have changed our name, but we are the same organization that has been serving physician leaders since 1975.

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formerly known as the American College of Physician Executives (ACPE)