Summary:
Online reviews are inevitable and negative reviews often are too. Our SoundPractice hosts discuss how to cope with negative online reviews.
Love it or hate it, online ratings and social media are essential to your future.
84% of people trust online reviews as much as they trust their friends. With value-based care and bundled payments fast approaching, it’s important to prepare a strategy now for how your practice will encourage online reviews from happy patients and mitigate the negative ones too. We interview neurosurgeon and attorney Jeff Segal, MD, JD, Founder and CEO of Emerit.biz for pragmatic guidance about online reputation management and tips for addressing Internet-assaults.
eMerit Online Reputation Management for Doctors web site .
Tweets, Likes, and Liabilities: Online and Electronic Risk to the Healthcare Professional book link .
Click on downward arrow above right to download podcast.
The SoundPractice podcast delivers practical information and fresh perspectives for handling the daily challenges of running a medical practice.
Physician advocates Michael Sacopulos, JD (healthcare attorney, author, speaker) and Cheryl Toth, MBA (business writer, speaker - former practice consultant and healthcare tech executive) bring you the best thought leaders, crisp humor, and pithy tips for developing a practice that thrives.
Topics
Technology Integration
Environmental Influences
Differentiation
Related
The Gen AI Playbook for OrganizationsStop Running So Many AI PilotsManaging a Productive Prima DonnaRecommended Reading
Operations and Policy
The Gen AI Playbook for Organizations
Operations and Policy
Stop Running So Many AI Pilots
Operations and Policy
Managing a Productive Prima Donna
Strategy and Innovation
Healthcare Insights: Curated for HALM November/December 2025
Strategy and Innovation
Physicians Can Play a Role in the Safety of Patients Considering Treatments Abroad
Strategy and Innovation
Is This a Moment for Strategic Hibernation?