Life’s Lessons From the Baseball Diamond

Doctors and administrators often look to other businesses and professions for ideas that might be applicable to the healthcare profession. It is easy to see that elements of the hospitality industry, including hotels and restaurants, are service organizations that must give each customer/guest a positive experience to maintain their loyalty and that the satisfied customers/guests tell others and, today, post on social media about their positive experience. It is also possible that lessons can be learned from other occupations and businesses, even baseball. This article discusses the relationship between baseball and the practice of medicine and what we might learn from the legends of the diamond.