American Association for Physician Leadership

Operations and Policy

Lighten the Load of Covering for Colleagues

Harvard Business Review

November 15, 2018


Summary:

Here are six tips for physician leaders pulling double duty to cover for a missing co-worker.





You want to be a team player, but sometimes pulling double duty can feel overwhelming. These six tips may help you carry the extra burden.

Covering for colleagues can feel overwhelming. This sense of overload can compound when you have several individuals out of the office or are facing longer absences such as sick leave or sabbaticals.

Find an in-between solution where you keep up on the essentials but avoid putting the full weight of multiple jobs on your shoulders. When you have to carry the load of two or more people, these strategies can help you strike a delicate balance:

Accept reality: When someone asks you to cover their projects, consider what you can reasonably do. You can’t do everything — and that’s OK. If you have important deadlines at the same time, you may need to encourage them to find someone else.

RELATED: The Power of “No”: Why Physician Leaders Should Set Boundaries

Ask for a plan: Your colleagues need to make your responsibilities clear. That may mean an email or a meeting where they detail the status of projects, next steps, deadlines and key contacts.

Focus on deadlines: When you're dealing with multiple jobs at once, revert to survival mode. That means a radical focus on deadlines and what’s critical to accomplish that day or week.

Pause the nonurgent: If you have a massive increase in urgent work, you may need to suspend nonurgent work entirely, such as a project with no deadline, process improvement items or networking meetings.

RELATED: How Leaders Can Manage “Multiteaming” in an Overcommitted Organization

Limit extra work time: If you must work additional hours, don’t let it turn into working late every night.

Ask for help: See if a boss can cover a few of the responsibilities, if a co-worker can take notes for you at meetings so that you don’t need to attend, or if you can get some contract or temp help. The temporary help can be of particular value for long absences.

Copyright 2018 Harvard Business School Publishing Corp. Distributed by The New York Times Syndicate.

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The American Association for Physician Leadership has helped physicians develop their leadership skills through education, career development, thought leadership and community building.

The American Association for Physician Leadership (AAPL) changed its name from the American College of Physician Executives (ACPE) in 2014. We may have changed our name, but we are the same organization that has been serving physician leaders since 1975.

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