Summary:
Do you understand your EQ? Emotional Quotient? Are you aware of your personal competencies and social competencies?
Do you understand your EQ? Emotional Quotient? Are you aware of your personal competencies and social competencies?
Susan Childs of Evolution Healthcare Consulting has spent years advising healthcare organizations on how to make life better for staff and patients. Her real-world experience reveals itself in the specific, quality advice offered, including how to build emotional intelligence into your policies and procedures.
This episode of SoundPractice offers Susan Childs’ take on strategies and approaches to fully support your communication efforts and will result in increased staff member engagement and communication, and better patient care.
Susan Fink Childs, FACMPEschilds@evohcc.comEvolution Healthcare Consultingwww.evohcc.com
Topics
Communication Strategies
Humility
Self-Control
Related
Gen AI Could Fix Performance Reviews—or Make Them Even WorseWhy Leaders Should Let Minor Mistakes SlideWorkforce Engagement and Employee RetentionRecommended Reading
Operations and Policy
Gen AI Could Fix Performance Reviews—or Make Them Even Worse
Operations and Policy
Why Leaders Should Let Minor Mistakes Slide
Operations and Policy
Workforce Engagement and Employee Retention
Self-Management
Why Effective Leaders Get Branded as Problems
Self-Management
Disruptive Behavior in Medicine: History and Definition
Self-Management
Blood and Transfusion Centers