Summary:
Do you understand your EQ? Emotional Quotient? Are you aware of your personal competencies and social competencies?
Do you understand your EQ? Emotional Quotient? Are you aware of your personal competencies and social competencies?
Susan Childs of Evolution Healthcare Consulting has spent years advising healthcare organizations on how to make life better for staff and patients. Her real-world experience reveals itself in the specific, quality advice offered, including how to build emotional intelligence into your policies and procedures.
This episode of SoundPractice offers Susan Childs’ take on strategies and approaches to fully support your communication efforts and will result in increased staff member engagement and communication, and better patient care.
Susan Fink Childs, FACMPEschilds@evohcc.comEvolution Healthcare Consultingwww.evohcc.com
Topics
Communication Strategies
Humility
Self-Control
Related
The Significance of Communication in Managing Cultural Change Within Healthcare OrganizationsEmployee Stress Is a Business Risk—Not an HR ProblemCreating a Core Beliefs Statement: 25 Guiding Truths for Your EmployeesRecommended Reading
Operations and Policy
The Significance of Communication in Managing Cultural Change Within Healthcare Organizations
Operations and Policy
Employee Stress Is a Business Risk—Not an HR Problem
Operations and Policy
Creating a Core Beliefs Statement: 25 Guiding Truths for Your Employees
Self-Management
The Three Stages of Physicians’ Careers
Self-Management
The Story of David Reimer: Is Gender a Social Construct?