Summary:
Do you understand your EQ? Emotional Quotient? Are you aware of your personal competencies and social competencies?
Do you understand your EQ? Emotional Quotient? Are you aware of your personal competencies and social competencies?
Susan Childs of Evolution Healthcare Consulting has spent years advising healthcare organizations on how to make life better for staff and patients. Her real-world experience reveals itself in the specific, quality advice offered, including how to build emotional intelligence into your policies and procedures.
This episode of SoundPractice offers Susan Childs’ take on strategies and approaches to fully support your communication efforts and will result in increased staff member engagement and communication, and better patient care.
Susan Fink Childs, FACMPEschilds@evohcc.comEvolution Healthcare Consultingwww.evohcc.com
Topics
Communication Strategies
Humility
Self-Control
Related
Communications at a City Hospital with Media Relations Director Dan CollinsManaging an Overworked EmployeeCompliments in the Medical Practice are Welcome, But Make Sure You Follow These 5 GuidelinesRecommended Reading
Operations and Policy
Communications at a City Hospital with Media Relations Director Dan Collins
Operations and Policy
Managing an Overworked Employee
Operations and Policy
Compliments in the Medical Practice are Welcome, But Make Sure You Follow These 5 Guidelines
Self-Management
Don’t Quit Your Job Before Asking Yourself These Questions
Self-Management
Addressing Sexual Misconduct in Healthcare