January/February 2020

This article discusses strategies for handling toxic behavior in the workplace.

This article details strategies to avoid post-discharge adverse events and prevent frequent and costly hospital readmissions.

This article details a simple process improvement project that reduced waste and increased profits at a five-physician primary care group.

The Leadership Prescription is an action-learning program to further develop the skills of Mayo Clinic leaders and their project teams by focusing on solving real-world business challenges.

While seemingly worlds apart, rock music and medical practice share common ground among the 43% of physicians in the United States who are 55 years old or older.

This article discusses the importance of being part of a team and how to motivate others to work with physicians, office managers, and hospital administrators in order to enhance and improve the medical profession.

Growing research on positive psychology, gratitude, and contemporary neuroscience provides a greater understanding of the positive impact of gratitude in the workplace, on employee engagement, and the overall success of the practice environment.

The complex maze of state and federal laws on marijuana usage coupled with a more tolerant public attitude has left physicians, employers, and human resources professionals in a haze about what to do on several pot-related questions.

We propose a patient-friendly documentation strategy that meets the needs of patients, researchers, clinicians, and reimbursement providers alike, via usage of e-years, defined as the volume of e-liquid in mL consumed per day multiplied by the number...

Academic medical centers interested in growing virtual care may consider tailoring marketing efforts based on demographics and utilization history among established patients.

With hospital employment continuing to rise and private equity group investments increasing steadily year after year, physician practices are ripe for partnerships.

Optimizing existing EHRs away from fee-for-service and toward value-based care is the provider’s most efficient path toward practicing preventative healthcare—and getting properly reimbursed for it.

This article defines psychographics, discusses what is included in psychographic determinations, and explains how to gather psychographic information.