September/October 2021

This article discusses some valuable lessons we can learn from spiders.

Using emotional intelligence strategies to hire collections staff and training them in emotional intelligence leads to better patient–practice relationships and healthier finances.

This article presents steps you can take to prevent your physician recruitment efforts from going up in flames.

Best-performing practices have leaders who not only know how to “hire smart,” but also know how to “fire smart.”

Management fads rarely work as well as we think they will, and, instead, waste our time and valuable resources. This article defines “shiny object syndrome” and argues that management fads are simply shiny objects in disguise.

This article provides practical guidance for physicians who want to get things done in a complex health system.

This article explains how placebos work and offers advice on the clinical use of placebos.

This article helps to elucidate some of the commonly reported reasons behind vaccine acceptance and hesitancy, all of which should be taken into account in the development of policies and guidelines in the current environment of growing distrust of p...

This article offers several recommendations to increase vaccination uptake by addressing needle fears and phobias directly.

Leadership skills are critical in determining how effectively physicians deploy their biomedical competencies. We conducted Reflective Practice and Leadership (RP&L) with three cohorts of Fellows in a Pediatric Hematology-Oncology (PHO) Fellowship in...