July/August 2024

The value of an idea in the world of investing is often overestimated, as investors are more interested in the team’s ability to turn the idea into a product or service that meets customers’ needs and wants. While an idea is the starting point, it ho...

This article emphasizes the importance of training staff to handle calls with care, ensuring they listen attentively, respond empathetically, and maintain a professional demeanor. By fostering an emotionally supportive environment, practices can enha...

The article highlights the benefits of having an MBA in the medical field, including the ability to build and leverage oneself as a brand, and to address problems differently.

Physicians should understand the nuances of a deposition and the importance of listening and learning from the attorney defending them against the allegations of negligence. This article educates physicians about the nature, processes, and well-thoug...

Patients with chronic healthcare needs are susceptible to prolonged stress, which can lead to burnout and negative health outcomes.

This article challenges the notion that conventional jobs are the most effective or beneficial approach to a career in medicine.

As recognized leaders, all physicians have a clear opportunity to further influence the quality of care for patients, as well as the education and development of others. However, the times require more adaptability when working with and/or leading in...

APACHE, which risk-adjusts for acute physiology, age, and chronic health, is a widely used ICU benchmarking tool, and participating institutions identified rising and concerning standardized mortality rates in 2020. Following up on previously reporte...

Battalion and brigade flight surgeons represent an often-overlooked yet promising cohort in civilian healthcare leadership. Possessing a skill set cultivated through military service, they offer a deep understanding of population health, adaptability...

Ransomware attacks on healthcare facilities are expected to continue, and every organization should consider itself a target.

While the dream of AI independently diagnosing and treating patients remains distant, a wealth of “operational AI” tools are ready to be harnessed today to streamline daily tasks like literature searches, meeting organization, and chronic disease man...

This quality improvement project identified waste by auditing and updating surgical instrumentation preference cards (SIPCs) for the three most common procedures at a multi-center academic health system.