American Association for Physician Leadership

Self-Management

How to Work for a Boss Who Has Unrealistic Expectations

Harvard Business Review

June 21, 2019


Summary:

Sometimes your boss may have unrealistic expectations about a project or task. These Harvard Business Review tips can help you decide the best approach to the matter.





Try these approaches to gain better balance for yourself and strengthen your relationship with a demanding supervisor.

Every leader occasionally has unrealistic expectations. But some bosses are unrealistic most of the time — and there can still be a lot of pressure to comply with their demands.

Instead of caving in or updating your resume, try these approaches:

MANAGE YOUR BODY: If your boss’s demands put you into fight-flight-freeze mode , calm yourself so you can take appropriate action. Using a simple anchoring practice , such as feeling the feet in your shoes, will calm the body and signal to your brain that you’re not actually in physical danger.

AGREE IN PRINCIPLE, THEN SHARE INFORMATION: Establishing that you and your boss are on the same page may give you the leeway to explain some practical realities. Describing the practical steps that you could take to get results that he wants and opening discussion with lead-ins like “Let me share a way I think we could do this with the least disruption” can facilitate the exchange.

SEND UP TRIAL BALLOONS FOR USABLE FEEDBACK: It’s unlikely your boss plans to be unrealistic or unfair. Keep checking to be sure you understand and are doing what your boss actually wants. Try something like: “I know you’re concerned about the risk of too much investment too quickly. Did I capture the scenarios and factors you’re looking for?”

GAUGE WHETHER YOU’RE GAINING TRACTION: Assess your boss’s style and approach to determine if you’ll get a better response by behaving proactively or reactively. A boss who indulges in flights of fancy, for example, might be brought back down to Earth by a staff that shares relevant information frequently and consistently.

Copyright 2018 Harvard Business School Publishing Corp. Distributed by The New York Times Syndicate.

Harvard Business Review

Harvard Business Publishing (HBP) was founded in 1994 as a not-for-profit, wholly-owned subsidiary of Harvard University, reporting into Harvard Business School . Our mission is to improve the practice of management in a changing world. This mission influences how we approach what we do here and what we believe is important.

With approximately 450 employees, primarily based in Boston, with offices in New York City, India, and the United Kingdom, Harvard Business Publishing serves as a bridge between academia and enterprises around the globe through its publications and multiple platforms for content delivery, and its reach into three markets: academic, corporate, and individual managers. Harvard Business Publishing has a conventional governance structure comprising a Board of Directors , an internal Executive Committee , and Business Unit Directors.



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