American Association for Physician Leadership

Strategy and Innovation

Important Challenges Every New CEO Faces

Harvard Business Review

March 12, 2019


Summary:

Learn about three important challenges every new CEO faces.





Most CEOs consider the transition formidable, even for seasoned industry professionals. Here are three areas they should focus on.

In taking on a new job, CEOs needs to adapt quickly, clearly outlining a personal strategy and regularly evaluating themselves against it. The demands of the role often do not match the new CEO’s expectations, and this can lead to distress and disappointment. Given the circumstances, it is not surprising that between 2013 and 2017, more than 280 CEOs in the S&P 500 left their positions .

When transitioning to the role of CEO, professionals should focus on three main areas that can pose particular challenges:

Managing energy: Among the factors contributing to wastes of time and energy are poorly designed committee agendas and missions; unnecessarily lengthy reports or presentations; and trivial decisions being referred upward.

Managing relationships “up and out”: CEOs recognize the importance of building trust and alignment with all stakeholders, primarily the board, investors, the media and government contacts. Board members often need to be steered in the right direction, as they can be easily influenced by investors who focus on short-term goals at the expense of longer-term value. Building relationships with external stakeholders is also difficult and time-consuming, but the payoff can be considerable, as support from external stakeholders is more likely to translate into positive analyst notes, media reports and investors’ support for long-term goals.

RELATED: Would You Make a Good CEO? Some Questions to Ask

Managing information flow: With individual business lines, the key is to be informed without micromanaging, providing a culture in which information flows to the board and other stakeholders. To manage well, a CEO needs to translate intuitive business decisions into a logical framework that fits with the explicit knowledge that board members have accumulated. Board members are less likely to support a decision that appears to be based on intuition. At the same time, stock price is often driven in part by the messages a CEO communicates through engagement with investors, analysts and the media. Learning to control this information flow is vital.

Harvard Business Review

Harvard Business Publishing (HBP) was founded in 1994 as a not-for-profit, wholly-owned subsidiary of Harvard University, reporting into Harvard Business School . Our mission is to improve the practice of management in a changing world. This mission influences how we approach what we do here and what we believe is important.

With approximately 450 employees, primarily based in Boston, with offices in New York City, India, and the United Kingdom, Harvard Business Publishing serves as a bridge between academia and enterprises around the globe through its publications and multiple platforms for content delivery, and its reach into three markets: academic, corporate, and individual managers. Harvard Business Publishing has a conventional governance structure comprising a Board of Directors , an internal Executive Committee , and Business Unit Directors.



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For over 45 years.

The American Association for Physician Leadership has helped physicians develop their leadership skills through education, career development, thought leadership and community building.

The American Association for Physician Leadership (AAPL) changed its name from the American College of Physician Executives (ACPE) in 2014. We may have changed our name, but we are the same organization that has been serving physician leaders since 1975.

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