A multispecialty organization promoted personal health records to improve workflow efficiency, reduce patient phone calls, and decrease overhead costs. The electronic portal was underused but showed potential benefits.

NPs and PAs are crucial in addressing primary care shortages and expanding healthcare access, with scope of practice expansion being a key issue amid physician shortages.

This article explores the challenges a hospital system faced after acquiring three medical practices. Despite financial stability, performance and morale declined because of cultural clashes. Addressing these issues early can foster a cooperative env...

Regularly evaluating medical practice performance using objective benchmarks reveals hidden inefficiencies and aligns patient needs with practice goals for continuous improvement.

One-third of physicians face lawsuits in their careers. This article offers recommendations on balancing life and career during litigation and navigating the legal process effectively.

Owen Dahl discusses the application of Lean Six Sigma principles in healthcare to improve efficiency, patient experience, and outcomes. He highlights the importance of measuring processes, reducing waste, and engaging staff in continuous improvement....

A physician-led Employee Wellness Committee was established at a hospital to foster wellness-centered leadership, aiming to reduce stress and burnout while showing appreciation to all staff. This approach not only promoted a culture of well-being amo...

Sociologist Elena Portacolone found many older adults in San Francisco with cognitive impairment living alone. Her UCSF project estimates 4.3M similar cases in the U.S., highlighting a largely invisible and vulnerable population.

Learn how outsourcing can decrease overhead without compromising patient care, patient satisfaction, online reputation management, and staff morale.

State medical board investigations can lead to license revocation. Physicians must comply with directives, ensure due process rights, and follow HIPAA and medical records laws.

Effective leadership in healthcare is not just about vision and decisiveness. It is about mastering political skill to influence, build strong relationships, and foster genuine commitment. Navigate with tact, inclusiveness, and transparency for real ...

The authors present evidence that safety can be a key driver of performance. Then they offer a five-step process for leaders to adopt preventive behaviors. By reimagining safety not as a defensive necessity but as an offensive opportunity, companies ...