July/August 2023

Visionary leaders exist in all levels of administration, leadership, and management, regardless of the titles they hold. This article argues that every healthcare leader has the potential to become more visionary.

America’s Physician Groups (APG) is an organization of more than 335 physician practices that provide patient-centered, coordinated, and integrated care for patients while being accountable for cost and quality. APG members provide care to nearly 90 ...

In an era where medical practices pay more attention to diversity, equity, and inclusion, inclusion remains the most difficult metric to track. This article defines DEI, explains its importance, and offers suggestions for implementing an inclusive pr...

Until recently, the business management of a medical practice was not included as part of medical education or residency. Most medical schools still do not provide a course in financial accounting.

Practices that consistently deliver in the patient satisfaction department are those that consciously make service a top priority.

Facility location and design are critical components of an integrated ambulatory system of care. This article offers a series of ideas to consider in facility location and design.

Although they are sometimes paired, marketing and sales are two separate and distinct functions. Each function obviously influences the other, and for this reason, they are sometimes housed together in an organization. Unfortunately, many professiona...

As AI continues to evolve and impact the healthcare landscape, it is crucial for policymakers, healthcare providers, and technology developers to collaborate and establish appropriate regulations that balance innovation with patient safety and privac...

The goal of our study was to decrease the number of in-basket messages to determine whether that would improve physician fulfillment and decrease burnout. If the intervention proved successful, it would be easily scalable and financially achievable.

Healthcare organizations of every size must comply with an exponentially increasing, convoluted regulatory environment that directly impacts the medical practice of physicians. Physicians need to understand how fraud, waste, abuse, and federal employ...

Looming physician shortages add to the vulnerabilities of acute care facilities to maintain normal operations. The traditional model of physician recruitment and retention may be inadequate to fill gaps, and novel approaches are needed. Vertical inte...