During the onset of Covid-19 in the U.S., the author conducted a study to find out how professionals were reacting to the unanticipated disruption of a global crisis. Here she applies her findings to the present day, and identifies several behaviors ...

The use of a new rounding model and discharge tool derived from the EMR provided an opportunity to study the impact on discharge processes and outcomes.

In the search for talent, artificial intelligence can play a very specific role: giving organizations more accurate and more efficient predictions of a candidate’s work-related behaviors and performance potential. Unlike traditional recruitment metho...

There are several ways for companies to manage the risks of a technology transition by focusing on welfare and well-being.

Dig deeper, though, and you see that nothing about Pal’s Sudden Service is standard for its business, or any business. The most obvious difference is its fanatical devotion to speed and accuracy.

This article argues that tidiness of both physical spaces and personal appearance is a fundamental requirement for medical practice employees.

In the face of a public health emergency such as the coronavirus, it is imperative that all employees be reminded of how important it is to follow the HIPAA privacy rules regarding protected health information and that all new rules regarding patient...

The main message is that approaching relationships in a structured manner, keeping these key concepts in mind, will lead to a stronger, more secure future in this highly complex healthcare world we find ourselves in today.

Having women on the board results in better acquisition and investment decisions and in less aggressive risk-taking, yielding benefits for shareholders. What’s less clear is why these effects happen.

Can patients reliably choose a good doctor online? Inevitably, some will.

Explore the system that allows people to get away with bad behavior and learn what to do to improve individual, team, and organizational performance, and erode toxic behaviors.

Improving patient communication could avoid approximately half of ED visits related to otolaryngology surgery performed within the preceding 30 days.