What are some ways hospitals can align change with existing values and explain how new processes will enable employees to better enact them.

Here are four strategies to ensure that a panel moderator creates the conditions for an insightful exchange.

How should you address a midcareer crisis? Here are tips to figure out what to do.

Read about strategies for working with a leader who overwhelms you with too many ideas and thoughts.

Burnout among women physicians is the focus of a session at AAPL’s Winter Institute in St. Petersburg, part of a three-day academy on physician burnout.

What are some lessons for organizations hoping to succeed with building a workforce of the future.

Learn concepts that are key to helping leaders institute organizational change when employees resist.

Hospital administrators offering cost data and clinical evidence can empower physicians to support quality and cost goals inherent in value-based care models.

In practice management, the hardest truths that we have to face—from the senior-most physician to the lowliest file clerk-usually have something to do with accountability. We tend to fear scrutiny. The best-run practices have discovered how to overco...

We first examined administrator and staff interaction in Part I of this article series. In this article, we focus more specifically on communication between the administrator and physicians and other providers. We also look at reducing provider confl...

This article discusses five HR topics that are currently trending: recruiting; harassment and discrimination; employee leave; workplace discrimination; and maintaining a drug-free workplace.

This article provides an introduction to customer service for medical practice employees.