Collecting and understanding the meaning of patient data and feedback is critical to an organization’s success.

This article explores a new approach to the performance review that lifts the cloud of negativity.

Group practices can attract patients to their portals by providing timely access to patient data, an easy-to-use and easy-to-learn user interface, privacy and security, compatibility with a range of hardware and operating systems, and connectivity wi...

How to motivate employees to their highest performance and workplace contentment is an ongoing challenge.

Since public speaking can be a core competency for any physician executive, the author wants to share what he has learned at the podium over 30-plus years.

Connected medical devices and systems deliver clear benefits. But they also introduce serious security risks that health care providers must address.

Organizations that put analytics to work effectively are gaining deep and broad insights about their customers — an approach that can transform health care.

Disagreements are a fact of life in any workplace. Here are some ways physician leaders can resolve the problem.

Your experience is key to facilitating an understanding by others and a commitment to your recommendations.

How to Give Feedback That Helps Someone Improve

To alter specific behavior — as physicians would with patients — keep the talking points brief.

When you’re the boss, treating employees differently is unwise and unfair. What steps can you take to make sure you don’t show anyone special treatment?