Collecting and understanding the meaning of patient data and feedback is critical to an organization’s success.

Since public speaking can be a core competency for any physician executive, the author wants to share what he has learned at the podium over 30-plus years.

Connected medical devices and systems deliver clear benefits. But they also introduce serious security risks that health care providers must address.

Organizations that put analytics to work effectively are gaining deep and broad insights about their customers — an approach that can transform health care.

Disagreements are a fact of life in any workplace. Here are some ways physician leaders can resolve the problem.

Your experience is key to facilitating an understanding by others and a commitment to your recommendations.

How to Give Feedback That Helps Someone Improve

To alter specific behavior — as physicians would with patients — keep the talking points brief.

When you’re the boss, treating employees differently is unwise and unfair. What steps can you take to make sure you don’t show anyone special treatment?

Language, social and cultural differences and the assumptions made by clinicians are commonly cited challenges in intercultural communication.

As the population ages, providers struggle to keep up and technology is needed to close the gap. The issue? Getting physician leaders to see IT as an asset.

It is critical for physicians to explore what goes on “behind the curtain” – with their conscious and unconscious distractions – when listening to others.