The aims of this study were: (1) to investigate the effectiveness of organizational level interventions in minimizing the occurrence of NSIs among the nurses employed in a hospital ED; and (2) to quantify the impact of such interventions on the safet...

This article explores the what and why of workplace drama and strategies to minimize it.

This article discusses leadership styles and four habits of effective practice managers.

This article describes how a predicted number of no-shows can be reliably obtained (within the limits of statistics) and used to inform decisions on padding schedules to mitigate against the adverse effects of no-shows.

Meetings are supposed to be helpful, but they do the opposite when they’re excessive, badly timed or poorly run.

Research shows people — including physicians — travel through two stages while pursuing a goal. Understanding the process can help us stay the course.

Here are four ways to spark creativity at work when your brain’s in a rut.

Although practices should perform some internal auditing, if this is the only auditing done, there is the risk of the “fox watching the henhouse” effect. There are many considerations in establishing an audit program for physician practices, but the ...

As health care providers are being asked to address population health issues as well as those of their patients, some physician leaders see opportunities to have an effect beyond the examination room.

It turns out that taking care of worker health and well-being is the most effective way to increase engagement and performance. This article offers a comprehensive list of the “don’ts,” with suggestions on what to do instead.

The patchwork of medical marijuana laws that vary from state to state leads to confusion and controversy for many physicians.

Implementing a specific operating room management curriculum will, ideally, allow residents to gain practical and theoretical experience in this area and develop a better understanding of the scope of administrative medicine.