A growing number of U.S. businesses have committed to employing some of the tens of millions of Americans with criminal justice records. The author has identified three distinct approaches to what’s known as second-chance hiring.
Healthcare providers need to become Ultimate Senders of the Messages they relate to their Receivers. They need to be credible, trustworthy, and likable. That is—if they want to positively impact their patient audience.
Health system leaders are facing a rapidly evolving workforce supply-demand problem in healthcare delivery. It is thus imperative for firms to leverage inclusion and belonging as strategies to navigate this change.
Doctors often send signals of their appraisals of patients’ personas. Researchers are increasingly finding that doctors can transmit prejudice under the guise of objective descriptions. Clinicians who later read those purportedly objective descriptio...
Whether your colleague is asking for input on a joint decision or a friend is simply curious about what kind of music you prefer, it’s common for people to intentionally withhold their opinions and preferences out of a desire to appear easygoing and ...
When someone gives a speech, leads a meeting, or sends us an email, we don’t generally think much about how abstract or concrete their language is. But the authors’ research suggests that this subtle difference in communication style can substantiall...
My social media use seemed harmless. But I soon noticed that my attention span and mental capacity were suffering. I knew that I should have been reading a book—or pursuing some enriching hobby—instead. I blamed myself, thinking, This is how I’ve cho...
Few organizations provide strong guidance or training for managers on meeting individually with their employees, but the author’s research shows that managers who don’t hold these meetings frequently enough or who manage them poorly risk leaving thei...
While the popular view is that insights are the key benefit of artificial intelligence, in truth AI creates value by improving the quality of decisions.
No matter what type of difficult colleague you’re dealing with or what you decide to do next, these seven strategies can improve your odds of responding productively, establishing appropriate boundaries, and building stronger, more fulfilling collabo...
In this episode of SoundPractice, host Mike Sacopulos interviews Robert Budman, MD, MBA, chief medical officer at Nuance Communications, about the role of AI-based computer-assisted physician documentation (CAPD) technology in enhancing the accuracy ...
