A web-based survey administered to physicians found 93.8% reported being “extremely satisfied” and that ATs are most cost-effective as midlevel healthcare professionals. Physicians stated a healthcare model including ATs is optimal and “should be the...
This article provides medical practice managers and employees with an overview of what above-and-beyond customer service is, why it’s important, and what it looks like.
In this podcast, hear Dr. Lyle Berkowitz, Chief Medical Officer and EVP of Product at MDLive share his insights about physician efficiency and the future of delivering virtual care.
Start-ups that don't focus on the broad issues and aren't educated about these issues are doomed to fail. This article gives advice on how to bring tech and business leaders to the front lines of health care.
When you're communicating with your staff, do you know how you're coming across? Learn how to gain trust and make physicians feel truly appreciated with these tips.
Why won't doctor's break bad news to patients? According to Kaiser Health News, a lack of training and general discomfort prevents doctor's from having these discussions.
AI and telehealth have transformed the health care system for the better, or have they? Kaiser Health News investigates some of the downsides of these convenient technologies.
Successful workplace meetings at your healthcare organization are best when management is successful, this checklist will help you run a streamlined and effective meeting.
