Effective leaders and physicians can enhance their trust and credibility if they learn to speak with awareness and skill.

: The relatively new era of electronic health records is creating more work for physicians rather than simplifying documentation.

Information avoidance make conversations with their doctors difficult, but it’s not insurmountable.

Research shows that members of a group who talk only among themselves can affect the quality and accuracy of the work they produce.

California teaching centers aim to train and retain doctors in medically underserved areas. But funding remains a question.

Representing a variety of health systems participants came away with consensus on several topics, including keys to effective partnerships.

There is value in review websites, but they can lead to problems when literally anyone posts negative comments or false information.

Here are three suggestions for rebuilding a good relationship after a tough talk, while also making progress on the problem at hand.

Actively listening conveys respect for a patient’s self-knowledge and builds trust, and allows physicians to assume the role of trusted intermediary.

The role merges his strong interest in understanding people and their behaviors with his experience in health care, sales and leadership.

Procedures for employees or patients to raise concerns about noncompliance must be clear and must elicit responses from management. How an organization responds to complaints can be the difference between an effective program that reduces risk of lia...

For recruitment and retention ultimately to lead to revenue, everyone needs to know what to do and how well they’re doing.