In the course of your career, you may find yourself managing one or more employees who dislike—or even hate—you. This is not a problem that is likely to get better on its own. Fortunately, there are many things that you can do if you suspect that one...

This article provides four critical steps to a successful patient portal launch along with some tips from one practice manager who has implemented a portal successfully.

In order to provide high levels of patient care and safety, leaders in the healthcare industry must be able to motivate employee compliance, adherence to policies and preference, and, at a minimum, the following of directions.

This article addresses the importance of relationships between physicians and the administrative leader. The goal should be to develop a relationship based on trust, competence, and mutual respect.

As physician leaders seek better ways to serve their patients within a constantly changing marketplace, physician assistants can help them succeed by carrying a share of the burden.

What people say online about you and your practice is important. Harsh words and missed opportunities to strengthen your interactions can reflect on your leadership skills unless you take proactive measures.

This article offers insight and specific strategies for the effective management of lazy employees.

Nonphysician practitioners such as nurse practitioners (NPs) and physician assistants (PAs) are being called upon to provide more services in a greater variety of settings. This article discusses these developments, their impact on healthcare deliver...

Your job search will be more effective if you first take the time to create a plan and avoid the very common mistakes we list in this article.

Medical practices are increasingly becoming targets for hackers who realize that most physicians, although excellent physicians, are terrible at securing their patient data. This article provides resources so that a physician or a member of his or he...

This article explores the many benefits of morning huddles and how to best create and use them.

So to spark and sustain change, not just once but again and again, it’s clear that leaders have to communicate better. But how?