HIPAA and the HITECH Act are highly nuanced laws, and the fines for not complying can be significant. The commencement of Phase 2 audits shows just how serious the OCR is about compliance and how determined it is to enforce HIPAA rules and policies.
This article explores what medical practices need to know about interaction recording, what to look for in an interaction recording solution, and how to best utilize that solution to meet compliance, manage liability, and improve patient care.