Like all superheroes, healthcare administrators, leaders, and managers have superpowers and origin stories, even though many do not recognize them. This article explains why discovering and using origin stories is useful for both leaders and their fo...

If you are wondering how to generate more brand loyalty, consider implementing a gratitude program. Identify the shared purpose that you can work on together with your customer.

Physician leadership success now depends on several factors, including content and delivery channel of leadership training and education, board-level physician participation, mentorship, potential executive coaching, recognized opportunities to advan...

It is never too late to develop an idea into a lecture, an essay, or a book. My mission is to lessen the suffering around difficult patient interactions and to keep more of our colleagues practicing clinical medicine and nursing.

Healthcare faces simultaneous declining reimbursements and rising overhead costs. As a result, physicians’ incomes are losing ground. The challenge becomes figuring out how to be both more efficient and smarter at achieving productivity goals.

Few managerial transitions are more difficult than making the move from leading a function to leading an entire enterprise for the first time. The scope and complexity of the job increase dramatically, in ways that can leave executives feeling overwh...

The essence of leading-edge investment lies in venturing into the unexplored, in embracing the uncertainty of the unknown.

The author shares his personal leadership journey as a physician, highlighting the importance of hard work, embracing opportunities, and the role of randomness in shaping our lives.

Though evidence suggests that conservatives are generally more risk-averse than liberals are, the reverse is true when it comes to foreign expansion. A recent study showed that conservatives leaned toward overseas acquisitions, which are more perilou...

In the world of innovation, disruption is a term that is often used liberally. But what does it truly mean to disrupt? In essence, disruption signifies a profound shift — a change that significantly reshapes an existing market or industry, or perhaps...

The purpose of this article is to draw attention to the consequences of choice overload in healthcare, and to help both practitioners and patients to avoid decision paralysis.

This article reviews the leadership lessons related to crisis management. A 402-bed licensed Level I academic trauma hospital was given eight hours notice to prepare to receive a patient under investigation for Ebola virus disease.