Executives need guidance about managing their organizations’ engagement with societal issues—including hot-button topics such as gender, climate, and racial discrimination. Success in this realm does not mean avoiding public controversy or achieving ...

This article explores the multifaceted dynamics of the bandwagon effect within the healthcare context, shedding light on its impact on panic behaviors, patient choices, medication compliance, and even healthcare policy.

Businesses need better planning to make their supply chains more agile and resilient. After explaining the shortcomings of traditional planning systems, the authors describe their new approach, optimal machine learning (OML), which has proved effecti...

Providing care for patients with pelvic health disorders can be challenging due to their multidisciplinary nature. We describe the successful launch of an electronic, responsive, skip logic–based pre-visit intake in a complex patient population.

You might think you’re being generous or patient by listening to a chatty coworker talk endlessly, but you’re simply letting resentment fester that’s toxic to your emotional well-being and productivity. The author offers advice for setting boundaries...

To develop meaningful and mature relationships at work or at home we need to develop two filters. The first filter protects you from other people. The second filter protects other people from you.

What is the best method for eliciting physician input and feedback and establishing bidirectional communication to address factors contributing to burnout, enhance a sense of professional community, and provide mental health support?

New systems can learn autonomously and make complex judgments. Leaders need to understand these “autosapient” agents and how to work with them.

We work very hard every day to give each patient the individual attention and care they need, and it takes just one negative experience to taint the visit. Each step toward self and group awareness helps each of us along the way and improves outcomes...

Giving developmental feedback that sparks growth is a critical challenge to master, because it can make the difference between an employee who contributes powerfully and positively to the organization and one who feels diminished by the organization ...

Using a structured approach when communicating can help you prioritize what you need to convey. In this article, the author introduces his “What, So What, Now What” framework.

In the face of persistent healthcare workforce shortages, telemedicine emerges as a transformative solution, reshaping the landscape of patient care.