Investigating professional behavior complaints is crucial in medical institutions. A standardized process can reduce emotional responses and improve handling. The article offers a roadmap to maintain integrity, trust, and morale.

If you’re being called in for interviews but don’t get the job, it’s possible that something you’re doing is raising red flags, causing the interviewer to question your suitability for the position. A recent survey found that the most concerning red ...

This SoundPractice episode examines the role of bishops and ERDs in shaping Catholic healthcare policies, revealing impacts on patient care, particularly in reproductive and end-of-life situations. The discussion also covers the Catholic health syste...

Researchers leverage their findings to offer suggestions to marketers on how to overcome past strategy misalignment in order to continue to benefit from social media’s immediacy and pervasiveness, including through the use of Gen AI.

Drawing on a large body of recent research, the authors argue that well-being programs are failing, in part, because they focus on individual solutions rather than the broader systems that affect workers. The authors offer research-backed solutions t...

Imagine if healthcare organizations could harness the power of genomics to transform their culture. Just like understanding a patient's DNA helps in crafting personalized care plans, applying a "genome model" to medical organizations can revolutioniz...

Operational and post-sale issues in practice-to-hospital transitions include billing, personnel, and accounting responsibilities. To minimize problems, address key concerns during negotiations.

The so-called war for talent is still raging. But in that fight, employers continue to rely on the same hiring and retention strategies they’ve been using for decades. They haven’t addressed a more fundamental problem: the widespread failure to provi...

When you try to raise a concern about the way your team is functioning, you may find that the conversation suddenly turns into an attack on you. Here’s why “doing the right thing” can provoke a defensive response where people dismiss your message and...

Rex Hoffman, MD, MBA, FACHE, CPE, discusses his book I Want to Be a Chief Medical Officer: Now What? He shares insights on the career path to becoming a Chief Medical Officer, including necessary steps, qualifications, and experiences. Hoffman emphas...

Employers can improve hiring and retention of healthcare workers by offering competitive wages, fostering a supportive work environment, and providing opportunities for professional growth. Addressing labor shortages, understanding generational expec...

Leaders today know that they need to be agile — to change direction quickly in the face of changing or uncertain conditions. But a byproduct of agility is churn: The confusion and demotivation that comes from many such pivots.